COMAC CEO Highlights Safety, Product Quality and Consumer Confidence at 2026 Consumer Awareness Week

The Chief Executive Officer and Industry Coordinator of the Chamber of Oil Marketing Companies (COMAC), Dr. Riverson Oppong, has reaffirmed the Chamber’s commitment to promoting safety, product quality and reliable service delivery across Ghana’s downstream petroleum sector.

He made this known during the climax of the 2026 Consumer Awareness Week celebration, organised by the National Petroleum Authority (NPA) under the theme “Safe Downstream, Confident Consumers.”

In his address, Dr. Oppong emphasised that consumer confidence is built on safe operations, accurate dispensing, transparent pricing, regulatory compliance and responsible service delivery throughout the petroleum supply chain.

Highlighting COMAC’s efforts to strengthen safety standards across the industry, he outlined several initiatives undertaken by the Chamber, including compliance assessments, mystery shopping exercises, member engagements and its annual Safety Week celebrations. These initiatives help identify operational gaps, reinforce industry standards and encourage continuous improvement among member companies.

Dr. Oppong further disclosed that COMAC’s 2025 assessments recorded an average safety compliance score of 82.09% across the petroleum retail outlets assessed. While acknowledging the efforts and investments made by industry players, he noted that further improvements are necessary to strengthen safety and protect employees, consumers and surrounding communities.

He called on industry operators to prioritise the regular maintenance of equipment, invest in staff development and respond promptly and respectfully to consumer concerns. He also encouraged consumers to observe safety guidance and report suspected fuel adulteration, inaccurate dispensing and unsafe practices through the appropriate channels.

He stressed that consumer vigilance and active participation are important in promoting accountability and protecting the wider public.

Reaffirming COMAC’s commitment to a safer and more accountable downstream petroleum industry, Dr. Oppong stated:

“We will ensure every transaction demonstrates integrity, every facility upholds safety, and every consumer leaves with confidence.”

COMAC remains committed to working with regulators, industry operators and consumers to strengthen safety practices, uphold product quality and build greater trust across Ghana’s downstream petroleum sector.